INCIDENT RESPONSE
When a Breach Happens, Every Minute Matters
Whether you are dealing with an active incident or preparing ahead, we help you contain threats, recover systems, and reduce risk.
Incident Response Services for Every Stage of a Cyber Incident
How Can We Help You Respond to a Cyber Incident?
Emergency Incident Response
Active incident? Get immediate response and containment support.
Incident Response Retainer
Be prepared with experts on call before an incident happens.
Incident Response Services
Support to investigate, manage, and recover from cyber incidents.
Certified Forensic Investigations
Defensible investigations for legal, insurance, and compliance matters.
Who This Is For
Organizations responding to an active cyber incident
Companies that need help managing and recovering from an incident
Teams requiring forensic, legal, or compliance support
Organizations preparing before an incident occurs
Why CISO Global for Incident Response?
Experienced responders across real-world incidents
Rapid engagement during critical events
Integrated incident response and forensic capabilities
Scalable support across complex environments
With an IR Retainer vs Without One
| With IR Retainer (Prepared) | Without IR Retainer (During a Crisis) | |
|---|---|---|
| Onboarding Time | Pre-completed, ready to engage | Delays during a live incident |
| Response Time | Within hours | 24-72 hour delay |
| Cost Structure | Pre-negotiated, predictable rates | Higher emergency costs |
| Team Familiarity | Pre-assigned, knows your environment | New team, no context |
| SLA Guarantee | Contractual response commitments | Best-effort response |
When to Act
Know the difference between reacting and being ready.
Active Incident?
You need help now.
- Suspected or confirmed breach
- Ransomware or active attack
- Systems compromised or down
Not Under Attack?
Now is the time to prepare.
- Build or test your incident response plan
- Improve response readiness
- Reduce risk and compliance gaps
Methodology
A structured approach to identify, contain, and recover from incidents.
Need Help Responding to a Cyber Incident?
Immediate response is available 24/7.
Frequently Asked Questions
What is an incident response?
Incident response is a core component of cybersecurity incident response services, involving the identification, containment, investigation, and recovery from cyber incidents such as breaches, ransomware attacks, or unauthorized access.
When should I contact an incident response team?
You should contact an incident response team as soon as you suspect a breach or detect unusual activity. Early engagement with incident response services can significantly reduce the impact and recovery time of a cyber incident.
What types of incidents do you handle?
Our incident response services cover a wide range of cyber incidents, including ransomware attacks, data breaches, insider threats, business email compromise, and cloud security incidents.
Do you work with our internal IT or security team?
Yes. Our incident response services are designed to work alongside your internal IT and security teams, acting as an extension of your organization during investigation, containment, and recovery.
Do you provide both reactive and proactive services?
Yes. We provide both reactive and proactive incident response services, including emergency incident response, full incident response services, incident response retainers, and digital forensic investigations.